Enquiries go cold
Customers message at 11pm on WhatsApp. By the time someone replies the next morning, they've bought elsewhere.
AI replies in seconds, day and night.
AI partner for Malaysian & ASEAN SMEs
AI shouldn't feel like a dragon to slay.
WebDragon puts AI to work in the parts of your business that eat your time: content, marketing, sales, operations and customer follow-up. Our Studio creates the visuals, videos and animation to go with it. You get the results of an AI team without hiring one, explained in plain language and priced upfront.
Works in English · Bahasa Malaysia · 中文
120+SMEs supported
4–6 wksTypical launch time
98%Client satisfaction
yourbusiness.com · AI work logRunning
- Replied to 14 overnight WhatsApp enquiries and booked 2 consultations
Sales - Drafted this week's posts in English, BM and 中文 for your approval
Content - Read 23 supplier invoices into your accounts sheet
Operations - Flagged 6 regular customers who haven't ordered in 60 days
CRM - Delivered 3 promo videos sized for TikTok, Reels and Shorts
Studio
Example day. Every customer-facing message can wait for your approval.
The real problem
You're not short of ambition. You're short of hours.
Most SME owners are the marketer, the salesperson, the admin clerk and the customer service team in one. AI can take over the repetitive half of those jobs, so you and your staff can focus on the work only people can do.
Content takes forever
You know you should post every day on Facebook, Instagram, TikTok and Xiaohongshu. There's never time.
AI drafts a month of posts in your voice.
Staff stuck on admin
Good people spend their day retyping invoices, orders and reports from one system into another.
AI reads documents and moves the data.
Customers slip away
Customer details live in chat history, Excel sheets and notebooks. Nobody remembers to follow up.
AI keeps your CRM updated and reminds you.
What we build
AI for every part of your business.
Pick the area that hurts most. We start with one workflow, prove it works, then grow from there.
A content team that never runs out of ideas.
The pain
Posting consistently across several platforms and languages takes hours every week, and rushed content sounds generic.
What AI does
- Learns your brand voice from your past posts and website
- Drafts a month of posts, captions and short-video scripts
- Writes in English, Bahasa Malaysia and Chinese
- Turns one blog article into a week of social posts
- Creates product visuals, banners and promo graphics
What you get
Consistent, on-brand content every week. You review and approve; nothing posts without your OK.
Marketing you can actually measure.
The pain
Money goes into ads and boosts, but nobody can say which ones brought in paying customers.
What AI does
- Researches your audience and competitors
- Writes and tests many ad variations to find what converts
- Segments your customer list for WhatsApp and email campaigns
- Improves your visibility on Google and in AI search answers
- Sends a weekly report in plain language
What you get
A clear line from marketing spend to enquiries and sales, and fewer ringgit wasted on guesswork.
A sales assistant that answers at 2am.
The pain
Leads arrive on WhatsApp, Facebook and your website at all hours. Slow replies mean lost deals.
What AI does
- Answers product, price and availability questions 24/7
- Qualifies leads with the questions your best salesperson would ask
- Books appointments, viewings and demos into your calendar
- Passes hot leads to your team with a summary
- Drafts quotations and follow-up messages
What you get
Every enquiry answered in seconds, and your sales team spends its time on buyers who are ready.
Less retyping. More real work.
The pain
Staff copy data from invoices, purchase orders and forms into spreadsheets and accounting software by hand.
What AI does
- Reads invoices, receipts, POs and forms, including scanned ones
- Moves data between your apps automatically
- Answers staff questions from your SOPs and policies
- Sends stock, payment and deadline alerts
- Builds daily and monthly reports on its own
What you get
Hours back every week, fewer data-entry mistakes, and staff freed up for customers.
Know every customer. Follow up with all of them.
The pain
Customer history is scattered across phones, chats and spreadsheets. Repeat business slips away unnoticed.
What AI does
- Sets up a CRM, or connects the one you already have
- Logs conversations and orders automatically
- Writes a short summary of each customer's history
- Reminds you about follow-ups, renewals and birthdays
- Wins back quiet customers with personalised offers
What you get
One place for every customer, and more repeat sales from people who already know you.
Websites and apps with AI built in.
The pain
An outdated website that doesn't bring in leads, and custom app quotes that cost more than the problem they solve.
What we build
- Fast, mobile-first websites that turn visitors into enquiries
- An AI chat assistant on your site, trained on your business
- Booking, ordering, membership and loyalty apps
- Internal tools and dashboards for your team
- Online stores with AI product search and recommendations
What you get
AI-assisted development means faster builds at SME prices. You own the domain, content and code.
An AI agent shaped around how you work.
The pain
Your process is unique, and off-the-shelf software forces you to work its way, not yours.
What AI does
- Custom AI agents that handle a whole task end to end
- Connected to WhatsApp, Google Workspace, Microsoft 365 and your accounting software
- Trained on your documents, products and pricing
- Human approval steps wherever you want them
- Monitored and improved every month
What you get
A digital team member that does the repetitive work your way, and gets better over time.
WebDragon Studio
Brief the Studio
Visuals, video and animation that stop the scroll.
Our creative department combines designers with AI production tools, so you get studio-quality visuals and video in days instead of weeks, at a price that makes sense for an SME.
Visual design
On-brand graphics for every channel, made fast and kept consistent.
- Social media posts, carousels and ad creatives
- AI product photography and lifestyle scenes
- Banners, posters, menus and brochures
- Brand kits, logos and presentation decks
- Festive campaigns: CNY, Raya, Deepavali, Christmas
Video production
Short-form and promotional video, from script to final edit.
- TikTok, Reels, Shorts and Xiaohongshu videos
- AI presenter and avatar videos, no filming needed
- Product demos and explainer videos
- Subtitles and voice-overs in English, BM and 中文
- Editing and repurposing of your own footage
Animation and motion
Movement that explains, entertains and makes your brand memorable.
- 2D animated explainers and motion graphics
- Animated logos and brand intros
- Character and mascot animation
- Website and app animations
- Animated infographics for reports and pitches
- BriefYour goal, audience, channel and deadline
- ConceptScript, storyboard or mood board for your OK
- ProduceDesigners direct the AI tools, then refine by hand
- DeliverEvery size and format you need, ready to post
Delivered ready for
9:16TikTok · Reels · Shorts
4:5Instagram · Facebook feed
1:1Marketplace · ads
16:9YouTube · website · events
Solutions by industry
Built for how your industry works.
Every industry loses time in different places. Here's where AI usually helps first.
F&B and hawker businesses
Take orders on WhatsApp, see which dishes really make money, and keep the menu fresh online.
WhatsApp orderingPOS sales insightsMenu content
Retail and e-commerce
Write hundreds of product descriptions, answer shoppers instantly, and forecast what to restock.
Product copyChat commerceStock forecasting
Property and real estate
Qualify buyers and tenants before you spend time on them, and schedule viewings automatically.
Lead qualificationListing contentViewing bookings
Clinics, beauty and wellness
Fill the appointment book, cut no-shows with reminders, and follow up after every treatment.
Booking assistantRemindersAftercare follow-up
Education and training
Answer parent and student enquiries, create course materials faster, and support learners after class.
Enquiry handlingCourse contentStudent assistant
Professional services
For accounting, legal and consulting firms: pull data from documents, speed up client intake, draft proposals.
Document extractionClient intakeProposal drafts
Manufacturing and trading
Turn quotation requests around in minutes, process purchase orders, and track inventory without spreadsheets.
QuotationsPO processingInventory reports
Logistics and field services
Send customers automatic status updates, schedule jobs and crews, and log work done from the field.
Status updatesJob schedulingField reports
How it works
Start small. Prove it. Then scale.
You don't need a big AI budget to start. We begin with the one workflow that will save you the most time.
- 01
AI readiness audit
A free 30-minute session to map where your business loses time, leads and money.
Free · 30 minutes - 02
Pilot one workflow
We build the highest-value automation first and measure the results with you.
Fixed price, agreed upfront - 03
Build and connect
We connect AI to the tools you already use, with weekly check-ins and no jargon.
Typical launch 4–6 weeks - 04
Train and grow
Your team learns to work with AI. We monitor, improve and add the next workflow.
Ongoing support
Why WebDragon
AI for businesses without an IT department.
We translate every technical decision into business terms. You always know what you're paying for and what it's doing for you.
Meet AmyWebDragon's AI assistant
Amy is the AI agent in the corner of this page. Ask her what AI could do for your business, in English, BM or 中文. She's a working example of what we can build for you.
Fixed, transparent pricing
No hourly surprises. You know the number before we start.
Plain-language reporting
Monthly results explained in business terms, not dashboards of jargon.
You own everything
Your domain, accounts, data and code. No lock-in contracts.
Humans stay in control
You decide what AI can do on its own and what needs your approval.
Careful with your data
Business-grade AI services, data kept in accounts you own, and setups designed with Malaysia's PDPA in mind.
A real point of contact
One person who knows your business, not a rotating support queue.
Client results
SMEs who made the switch.
"We went from zero online enquiries to booked out most weeks — within two months of launch."
"The whole process was explained in plain English. I finally understood what I was paying for."
"Our new site pays for itself — search traffic alone brings in more leads than our old paid ads did."
AI for SMEs · new every week
All articles
From the WebDragon blog.
Questions
What SME owners ask us about AI.
Do I need technical staff to use AI?
No. We set everything up, connect it to the tools you already use, and train your team. If you can use WhatsApp and email, you can work with what we build.
Will AI replace my staff?
AI takes over the repetitive parts of the job: answering the same questions, retyping data, drafting first versions. Your people keep the work that needs judgement and relationships, and get more of their day back for it.
Is my business and customer data safe?
We use business-grade AI services, keep your data in accounts that you own, and design each setup with Malaysia's Personal Data Protection Act in mind. We'll explain exactly where your data goes before anything is switched on.
How much does it cost?
After the free audit you get a fixed quote before any work starts. Most clients begin with one workflow, such as an AI sales assistant or a content system, and add more once they see results.
Can the AI talk to customers in Bahasa Malaysia and Chinese?
Yes. The assistants and content systems we build work in English, Bahasa Malaysia and Chinese, and can switch to match the customer.
Are your visuals and videos made only with AI?
No. Our designers plan every piece, use AI tools to produce it faster, then check and refine it by hand. You approve the concept before production starts, and you get the final files to keep.
What if the AI gets something wrong?
You decide where a human checks the work. Customer-facing content can wait for your approval, and assistants hand over to your team when a question is outside what they know. We review accuracy with you every month.
Let's talk
Find out where AI can save you time this month.
Book a free 30-minute AI readiness audit. We'll look at how your business runs today and show you the first two or three things AI can take off your plate. No obligation.
- Your top time-wasters, mapped
- Two or three AI quick wins for your business
- A fixed-price quote if you want to go ahead
Prefer email? hello@webdragon.ai